Covid-19 Update August 2020: All of our communities are NOW OPEN and are doing both in-person & virtual tours. We are still accepting new application at all of our TogetherLiving communities.
As we continue with our social distancing measures in the City of Chicago and the entire US, we would like share what we are doing in our TogetherLiving communities and how we are adapting to our new world.
Summary:
We are still accepting new residents, but doing so carefully and responsibly. All of our communities have undergone a complete sanitization process with the help of our partners at KleenTeem.
KleenTeem’s Facility Safety Accreditation ProgramTM (F-SAPTM) is a proactive service designed to ensure that your home remains virus and pathogen free. Their Disinfection & Viral Remediation Service eliminates pathogens, mold, bacteria, germs, fungi and enveloped viruses – including SARS-CoV-2, the virus that causes the novel coronavirus COVID-19 – with a non-toxic and residue-free barrier that maintains efficacy on porous and non-porous surfaces for up to 90 days. We continue to maintain this barrier in all of our communities every 90 days. Find out more here www.kleenteem.com.
All of our homes have careful practices in place for social distancing and clean hygiene. Our maintenance, janitors, and cleaning staff have been extensive trained in our new cleaning and sanitization procedures. Residents are benefitting from more social connection at a time when many are suffering from isolation
At this point, each of our homes is essentially “group-isolated” meaning that most residents are staying home and avoiding unnecessary trips in public.
Clear Quarantine Plans + Recommendations
We have sent out recommendations on how our communities can adapt to hygiene and social distancing best practices. We are working directly with each of our communities to understand what their practices and protocols are and make sure they have enough supplies. We have worked with each of our communities to ensure they are well prepared for these fast-changing times:
Residents are aware of the pandemic and are taking action to adapt. Good information and best practices are available around handwashing, social distancing, regular sanitization of surfaces, etc. Outside guest visits have been either eliminated or reduced to limited basis.
Virtual Tours
We have doing both virtual tours and in-person private tours, while doing our part adhering to social distancing. People are still welcome to apply to our communities. We are taking move-ins on a case-by-case basis to balance public health concerns with helping people who need housing.
Hygienic Maintenance
To limit community transmission, we have reduced in-home maintenance visits to emergency-only needs. For non-emergency but important needs (like wifi!) we have gotten creative, working collaboratively over calls and video chat to walk residents through troubleshooting issues themselves.
The TogetherLiving Team
We are grateful to be providing an essential service that is, relatively speaking, less affected by the current economic circumstances. We are able to retain 100% of our team at full salary, and support them and their families during these hard times. We have moved to 100% remote interaction internally and with residents. Fortunately, as a digitally native company, this transition has been seamless for both us and our residents.
